![]() If the issue persists, you may need to reset your August Smart Lock. If it is, try restarting both the August Smart Lock and your WiFi router. First, ensure that the August Smart Lock is within range of your WiFi router. If your August Smart Lock is not connecting to your home WiFi network, there are a few things you can try in order to troubleshoot the issue. Does August Lock Work With Bluetooth?Īugust devices support almost all Android devices running Android 8.0 or higher and running Bluetooth 4.0. Make certain that your Android or iOS device is near your lock. Any necessary firmware updates will be executed as soon as the lock boots up. To ensure that the power is always on, you can also remove both batteries and reinsert them. The battery tab will be removed if the lock has recently been changed. To open the cover, place the lock on the front and press the August logo. To pair August Smart Lock Pro with the app, follow the steps below. In addition, you must create an August account in order to do so. It must be connected to the lock and in close proximity to the lock, in addition to having Bluetooth enabled on your Android or iOS device. You can download the August Home App for free from the Google Play Store or the Apple App Store. After that, you’ll be able to control your lock from your phone, and you can even set up features like auto-lock and auto-unlock. Once you’ve done that, you can pair your lock with the app by following the instructions in the app. To connect your August lock to your phone, you’ll need to download the August app and create an account. Smart Lock will not function in this case because Trusted Places requires a recent location report before it can unlock your phone. If you haven’t updated your phone’s location status in a while, it could simply be a case of missing updates. In the lock, there is a chance that one of the gears may have broken. ![]() A device can function as long as you are far away from it and are not connected via Bluetooth. You can locate the device by pressing down on its front logo and removing the lid, which is located within its four AA batteries. If the LED light in your device needs to be replaced, you may need to replace it. Despite the fact that the lock has a battery that is powered, the LED on the lock is not working. When the device is activated, the front of the lock flashes light. This page will help you troubleshoot the issues associated with the August Smart Lock. If you still can’t connect, please contact August Support.ĭuring the month of August, there was a problem with the Smart Lock. To do that, press and hold the August Smart Lock’s “Action” button for 10 seconds. If neither of those work, you can try resetting your August Smart Lock. You can also try restarting your router and your August Smart Lock. If it’s too far away, it won’t be able to connect. First, make sure that the August Smart Lock is within range of your router. If you’re having trouble connecting your August Smart Lock to your home’s Wi-Fi network, there are a few things you can try.
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